Who I am
This privacy notice explains how I, Antony Constantinou, trading as Antony Constantinou Counselling & Psychotherapy, collect and use personal information. I am a sole practitioner and the data controller for the information described here. I am registered with the Information Commissioner’s Office (ICO).
Website: https://antonyconstantinou.co.uk
Contact: antony.constantinou@outlook.com or 07498 370516
Information I collect
When you get in touch: your name, email address, phone number, and anything you choose to tell me in your message, which may include information about your health or circumstances. This applies whether you contact me through the website form, email, phone or WhatsApp.
If we work together: contact details, brief session notes, an emergency contact, and billing records will be kept safe and confidential.
When you visit the website: basic technical information such as your IP address and browser type is collected to keep the site working and secure.
Why I use it and my lawful basis
To respond to your enquiry: your consent and my legitimate interest in replying to you.
To provide therapy and keep appropriate records: to fulfil our therapy agreement. I process health information to provide health care under a duty of confidentiality.
To invoice and keep financial records: my legal obligations.
Confidentiality and sharing
Everything you share with me is treated as confidential. I do not sell or share your information for marketing. I will only share it:
in clinical supervision, which is a professional requirement, without details that identify you;
where I am legally required to, or where there is a serious risk of harm to you or others, in which case I would discuss this with you first wherever possible;
with services that support my practice, such as secure email, website hosting and my accountant, only as far as necessary.
If you contact me by WhatsApp, your messages are also handled by WhatsApp (Meta) under their own privacy policy.
How long I keep information
Enquiries that do not lead to therapy are deleted within 12 months. Client records are kept for 7 years after our work ends, then securely destroyed.
Your rights under UK GDPR
You have the right to:
- ask for a copy of the personal information I hold about you;
- ask me to correct anything that is inaccurate or incomplete;
- ask me to delete your information, where I am not legally or professionally required to keep it;
- ask me to restrict or object to how I use your information;
- withdraw your consent at any time, where I rely on it, for example for enquiries that do not lead to therapy.
To use any of these rights, email antony.constantinou@outlook.com. I will reply within one month.
Cookies and website data
This website uses Google Analytics (through Google Site Kit) to understand how the site is used, which sets cookies and collects anonymous usage information such as pages visited and device type. It also loads content from Google (such as maps and reviews) and a WhatsApp chat button, which may set their own cookies. I do not use your information for advertising or marketing. You can block or delete cookies in your browser settings.
Concerns and complaints
If you are unhappy with how I have handled your information, please contact me first so I can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Last updated: November 2026